Medical Assistant
Portsmouth, RI 02871 US
Job Description
This position is primarily responsible for preparing patients for visit, chart preparation, rooming of patients, chart documentation and medication reconciliation.
Duties and Responsibilities:
• Greets patients and prepares them for physician examination.
• Assesses patient's general condition, medication reconciliation, takes vital signs and weight.
• Assist with obtaining patient referrals for appointments and/or procedures when needed.
• Prepares charts for upcoming appointments. Reviews all necessary patient documents and/or test results have been received prior to appointment.
• Perform virtual check in /check out patient visits.
• Assist with incoming phone calls as required.
• Schedule referrals and tests.
• Maintains exam rooms for necessary supplies and materials. Ensures cleanliness. Prepares list of medical supplies needed. Prepares equipment and aids physician during treatment, examination and testing of patients, when appropriate.
• Maintains GI provider’s “recall” system, including mailing letters and follow up phone calls to remind patients of their GI procedures due (minimum two months ahead).
• Helps patients with concerns and complaints, and escalates requests to Site or Practice Manager, as appropriate.
• Performs Prior Authorizations for medications and other services as required.
• Travels to satellite office as required.
• Maintains clean and orderly work area.
• Maintains a professional atmosphere in all aspects of the office, including interaction with physician, management, patients, and all outside contacts.
• Maintains patient confidentiality.
• Performs other medical support duties, as assigned.