Patient Intake Specialist

Fairhaven, MA 02719

Job ID: 31780 Industry: Healthcare Pay Rate: $13/hr

Busy Health Center is looking for a Patient Intake Coordinator with medical office setting experience.



The position offers the opportunity to participate in non-clinical aspects of patient care and will attend to patients on the phone and in person. Coordinate and organize appointments and documentation to facilitate the smooth running of the environment and support delivery of quality patient care.



Responsibilities

  • Provide patient-focused service in a call center environment.



  • Set appointments, place reminder calls and direct patients to medical staff for appropriate queries





Qualifications and Skills

  • Must have knowledge of medical insurance and terminology



  • Must be able to speak and enter data accurately



  • Knowledge of EPIC or equivalent



  • Portuguese is desirable



  • Must be able to type min. 50 WPM



  • Ability to handle confidential and sensitive information



  • Ability to communicate effectively on the telephone



  • Ability to relate to persons with diverse educational, socioeconomic, and ethnic backgrounds



  • Ability to handle a "call center" environment: work quickly and multi-task



  • Great customer service skills are required



  • High School or GED required


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