HVAC Customer Support

New Bedford, MA 02745

Employment Type: Contract to Perm Industry: IT Services Job Number: CF1837843914 Pay Rate: $21-22 / hour

Job Description

Leading manufacturer is looking for a Technical Support Representative. Excellent opportunity for field technician who wants to move into an office role. Using specifications and installation documents, you will assist contractors remotely with their installation and repair inquiries.
Responsibilities:
  • Diagnose the caller's problem and locate the correct support materials
  • Accurately document the inquiry results
Requirements:
  • Ability to read and understand mechanical and electrical documentation
  • Ability to use and understand combustion test equipment
  • Excellent computer and customer service skills

Meet Your Recruiter

Chris Fonseca

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