Patient Access Specialist
Darthmouth, MA 02747
Looking for someone with Patient Access Experience Mon-Fri (40 hours) 8: 30 am to 5pm thur 10am to 7pm.
Obtains demographic and insurance information for preregistration/registration on all patients. ... Identifies patients who require early financial counseling intervention. Collects on self pay accounts, co-pay and deductibles. Documents financial arrangements. Schedules procedures/follow up appointments
Must have knowledge of medical insurance and terminology. Must be able to speak and enter data accurately. Knowledge of EPIC or equivalent and of Portuguese is desirable
Must be able to type min. 50 WPM.
Ability to handle confidential and sensitive information.
Ability to communicate effectively on the telephone.
Ability to relate to persons with diverse educational, socioeconomic, and ethnic backgrounds.
Ability to handle a "call center" environment: work quickly and multi-task.
Ability to exercise good judgment to handle calls appropriately.
Ability to demonstrate good customer service.
Great customer service skills are required. Excellent typing/data entry skills are required.
High School or GED required.