Job Number: 32309
Pay Rate: $14.00 - $14.00
Busy Health Center is looking for a Patient Intake Coordinator with medical office setting experience.
The position offers the opportunity to participate in non-clinical aspects of patient care and will attend to patients on the phone and in person. Coordinate and organize appointments and documentation to facilitate the smooth running of the environment and support delivery of quality patient care.
Provide patient-focused service in a call center environment.
Set appointments, place reminder calls and direct patients to medical staff for appropriate queries
Qualifications and Skills
Must have knowledge of medical insurance and terminology
Must be able to speak and enter data accurately
Knowledge of EPIC or equivalent
Portuguese is desirable
Must be able to type min. 50 WPM
Ability to handle confidential and sensitive information
Ability to communicate effectively on the telephone
Ability to relate to persons with diverse educational, socioeconomic, and ethnic backgrounds
Ability to handle a "call center" environment: work quickly and multi-task
Great customer service skills are required
High School or GED required