Patient Intake Specialist
Fairhaven, MA 02719
Provide patient-focused service in a call center environment. Set appointments, place reminder calls and direct patients to medical staff for appropriate queries.
Must have knowledge of medical insurance and terminology. Must be able to speak and enter data accurately. Knowledge of EPIC or equivalent and of Portuguese is desirable
Must be able to type min. 50 WPM.
Ability to handle confidential and sensitive information.
Ability to communicate effectively on the telephone.
Ability to relate to persons with diverse educational, socioeconomic, and ethnic backgrounds.