Technical Support Specialist

New Bedford, MA 02745

Employment Type: Contract to Perm Industry: Administration Job Number: DB242629113 Pay Rate: 19

Job Description

Excellent entry-level opportunity is available! Great for a field technician who wants to work indoors, or for a recent graduate of a plumbing/HVAC program. This position will provide candidates with the chance to use their knowledge, learn new skills, and work as a team. The ideal candidate for this role is someone who enjoys speaking with customers and is looking for a stable environment.
Responsibilities:
  • Take calls from contractors, plumbers, and homeowners and assist with issues regarding water heaters, boilers, and other products
  • Accurately document details of phone calls
  • Operate multi-line phone system
Requirements:
  • Knowledge of plumbing/HVAC equipment
  • Ability to use and understand combustion test equipment
  • Computer literate

Meet Your Recruiter

Dora Botelho
Senior Recruiter

Recruiting for several years with focus on client satisfaction.

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